Privacy policy

Effective Date: April 02, 2025

1. Introduction

Welcome to Brain Juice Coffee ("we", "our", or "us"). We’re dedicated to protecting your privacy and ensuring a transparent relationship with our customers and visitors. This Privacy Policy describes how we collect, use, and share your information when you visit www.BrainJuiceCoffee.com, interact with us, or purchase from our store.

By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with our site—such as placing an order, subscribing to our newsletter, or submitting a form—we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (securely processed through Stripe)

  • Communication preferences and purchase history

b. Automatically Collected Data

When you visit our website, we automatically collect certain data via cookies, pixels, and third-party tools:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and actions taken

  • Referring websites

This is done through platforms like Google Analytics, Squarespace, Shopify, and GoHighLevel.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders via Shopify

  • Send order confirmations, shipping updates, and customer service responses

  • Send promotional content through GoHighLevel, when consented to

  • Improve our website through visitor data insights from Google Analytics

  • Securely process payments through Stripe

  • Analyze buying behavior to better serve our community of creatives

  • Prevent fraud and comply with legal obligations

4. Third-Party Services

We partner with the following trusted services, which may access your data only as necessary to perform their functions:

  • Shopify: Powers our online store and manages orders

  • Squarespace: Powers our website

  • Stripe: Securely processes payments

  • GoHighLevel: Manages email marketing, forms, and customer communication

  • Google Analytics: Collects data on site performance and visitor behavior

Each of these providers has its own privacy policy and security protocols.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers listed above

  • Legal authorities if required by law or court order

  • Business partners in the event of a merger, sale, or reorganization

All shared data is limited to what's necessary and handled with care.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track cart contents and user sessions

  • Understand how our site is used (via Google Analytics)

  • Enable retargeting and marketing automation (via GoHighLevel)

You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

Depending on your region, you may have the right to:

  • Request access to or correction of your personal data

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Object to the use of certain processing activities

To exercise your rights, email us at Hello@brainjuicecoffee.com.

8. Data Security

We take your privacy seriously and implement best practices to safeguard your data. Our partners (Shopify, Stripe, etc.) also follow industry-standard security protocols. However, no method of online transmission is 100% secure.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children.

10. Policy Updates

This Privacy Policy may be updated from time to time. We’ll revise the “Effective Date” above when changes are made. Continued use of our website implies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

Brain Juice Coffee

Hello@brainjuicecoffee.com

www.BrainJuiceCoffee.com